Accessibility Triage

This document is a high-level guide for identifying and prioritizing common accessibility barriers in course materials. Like medical triage, it is not meant to address every issue. Instead, it helps VCU Faculty recognize which issues may create the greatest barriers for students and where to begin making improvements.

This document highlights three levels of accessibility concerns, with examples, tips, and resources for each. For a more detailed review of specific accessibility requirements, use the VCU Accessibility Checklist.

These rules apply to course material you share digitally with students—such as content posted in Canvas, emailed to students, or linked from course materials.

Level One (Critical)

  1. Audio & Video Captions

    • Rule: Captions provide on-screen text for spoken dialogue and describe essential visual content such as mathematical equations.
    • Tip: This rule applies to videos you create and videos sourced from YouTube or Vimeo. If you cannot add captions yourself, provide a transcript.
    • How to: Kaltura’s Guide to Using the Captions editor
    • Example: A VCU video, Ethics of AI/History of AI, displaying closed captions at the bottom of the screen as the speaker talks.
  2. PDFs

    • Rule: PDFs must use real, searchable text and be properly tagged so content is read in a logical order. Images need text descriptions, and tables must be organized so their meaning is clear.
    • Tip: Because PDFs are difficult to remediate, use VCU Library permalinks for journal articles or book chapters, and fix the source document in Microsoft Word.
    • How to: Create and verify PDF Accessibility (Acrobat Pro)
    • Example: Adobe Acrobat Pro displaying a PDF with the “Check for Accessibility” button highlighted in the right-hand toolbar.
  3. Images Alt Text

    • Rule: Alt text provides the essential information students need to understand and use an image. Complex charts or diagrams require a longer text description outside the image.
    • Tip: In quizzes and exams, alt text gives students access to the information shown—without interpreting or revealing the answer.
    • How to: Web Aim Alternative Text
    • Example: Two side-by-side images of Newton’s second law illustrating how alt text can vary: one describes the full equation for instruction, the other gives a general description suitable for a quiz or exam.

Level Two (Important)

  1. Headings

    • Rule: Use built‑in heading styles (Heading 1, Heading 2, etc.), not just large or bold text, to structure Canvas pages, documents, and slides.
    • Tip: Heading styles can control formatting for you—using styles instead of manually formatting text saves time and makes updates easier.
    • How to: W3C Headings
    • Example: Microsoft Word document with heading text selected and the Heading 1 style highlighted in the ribbon and Styles pane, showing use of built‑in heading styles instead of manual formatting.
  2. Color

    • Rule: Text and graphics must have sufficient contrast with background colors. Do not rely on color alone to convey meaning—use labels, patterns, or other visual cues.
    • Tip: Use a color contrast checker, such as WebAim Contrast Checker, when choosing colors—small adjustments can make text much easier to read for all users.
    • How to: ULearn Insufficient Text Contrast with Background
    • Example: Two bar graphs comparing data for Groups A, B, and C: one uses color alone to distinguish groups, while the other uses both color and patterns.
  3. Links

    • Rule: Link text must describe the destination. Avoid vague text like “click here.”
    • Tip: Make links clear without relying on surrounding text.
    • How to: ULearn Link Has NonDescript Text
    • Example: Two examples of links. The first link,

Level Three (Recommended)

  1. Universal Design for Learning (UDL)

    • Principles & Guidelines: UDL uses accessibility and inclusive design practices to reduce barriers and make learning experiences easier for all students to access, understand, and navigate.
    • How to: UDL in Higher Ed
    • Tip: Provide content in multiple formats (text, audio, video, visuals).
    • Example: A VCU library journal article with three highlight boxes showing the Listen button, the link to the full article and the View PDF link. The caption reads: